Most people in New Orleans are extremely outgoing and talkative - the employees at Harrah's seemed distracted and uninterested. This was our first experience with casino employees not representing the attitude of citizens. Servers were not overly attentive or friendly.

Their comp system is pitiful and can't be used for gameplay - only in the gift shop, for entertainment (with restrictions) and for dining vouchers. The gambling is ok, but most machines are older and not well-kept. We registered for player cards and hit the slots. We were there about 5-6 hours on Saturday night. The casino is very dark inside, not clean, loud and smoky throughout the building. This was our first visit to Harrah's and we were most unimpressed. The people there are friendly and the experience is always very pleasant, even moreso when we win a little money!! We also visit the casinos in Baton Rouge and Mississippi on occasion. I will start by admitting that we are not regular visitors to casinos there is an Indian casino in Marksville, LA, near our home and we visit 2-3 times a year for a little gambling and a nice dinner. Just thought this might be helpful if you plan to eat in the casino. I decided to stay with the group in the lobby (which didn't change our time limit) During this time, we were watched closely by both the guard and cameras.

We were then told by the same guard that we could only allow about 10 minutes for leaving the under 21 group in the lobby. (It was a hot day in July-about 95 degrees with probable equal humidity). We then decided to leave our 18 year old in the air conditioned entrance with a 9 yr old and an 11 year old while those who were older than 21 looked about the casino for a bit.

We informed him we only wanted to eat and were told that you have to be 21 to eat in the restaurants because 'it is all part of the casino'. We were met at the door by a very 'matter of fact' guard who promptly asked for ID's on all in our group of 11. If the review mentioned an age limit on the restaurants, I must have missed it. We had read several reviews on the food and were very eager to try it out. During a family vacation, we decided to try the buffet at Harrah's casino.

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